At CHEMIT TOUR AND TRAVELS PRIVATE LIMITED, we understand that travel plans may change due to unforeseen circumstances. This Cancellation Policy explains the process and terms for cancelling bookings made through our website or customer support.

1. Cancellation Request

All cancellation requests must be submitted in writing by emailing chemittourpvtltd@gmail.com.

To process your request, please include:

  • Booking Reference Number
  • Customer Name
  • Registered Mobile Number
  • Travel Date
  • Reason for Cancellation

A cancellation request is considered valid only after it has been acknowledged by our team.

2. Cancellation Charges

The following cancellation charges apply based on the scheduled departure date:

Time Before DepartureCancellation Charges
More than 30 days10% of the total package cost
15–30 days25% of the total package cost
7–14 days50% of the total package cost
Less than 7 days100% of the total package cost
No Show100% of the total package cost

The applicable cancellation charge will be deducted from the amount paid before any eligible refund is processed.

3. Hotel and Supplier Cancellation Policies

Many hotels, transport providers, and other travel partners have their own cancellation policies. Where applicable, those policies will also apply and may result in additional cancellation charges.

4. Customized Tour Packages

Customized or tailor-made tour packages involve advance bookings with multiple service providers. As a result, cancellation charges may be higher depending on the expenses already incurred and the policies of our partners.

5. No Show Policy

If a traveler fails to arrive at the designated departure point, hotel, or scheduled activity without prior notice, the booking will be treated as a No Show.

In such cases:

  • No refund will be provided.
  • Unused services cannot be rescheduled.
  • The booking will be considered cancelled automatically.

6. Cancellation by CHEMIT TOUR AND TRAVELS PRIVATE LIMITED

We reserve the right to cancel or modify a booking due to circumstances such as:

  • Natural disasters
  • Government restrictions
  • Safety concerns
  • Insufficient participants for a group tour
  • Operational issues
  • Events beyond our reasonable control

Where feasible, we may offer:

  • An alternative travel date.
  • A comparable travel package.
  • A travel credit for future use.
  • A refund of the refundable amount, subject to applicable supplier deductions.

7. Amendments Instead of Cancellation

Customers wishing to change their travel dates, destination, accommodation, or package details should contact us before cancelling. Changes are subject to availability and may involve additional charges.

8. Force Majeure

CHEMIT TOUR AND TRAVELS PRIVATE LIMITED shall not be liable for cancellations, delays, or changes caused by circumstances beyond our reasonable control, including but not limited to:

  • Floods
  • Earthquakes
  • Cyclones
  • Landslides
  • Pandemics
  • Epidemics
  • Government orders
  • Political unrest
  • War
  • Terrorist activities
  • Transportation disruptions
  • Severe weather conditions
  • Strikes

In such situations, cancellation charges imposed by third-party suppliers may still apply.

9. Refund After Cancellation

Any refund arising from a cancellation will be processed in accordance with our Refund & Cancellation Policy after deducting applicable cancellation charges and non-refundable expenses.

Approved refunds are generally processed within 7 to 15 business days, subject to banking and payment gateway processing times.

10. Policy Changes

CHEMIT TOUR AND TRAVELS PRIVATE LIMITED reserves the right to modify this Cancellation Policy at any time. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding cancellations, please contact us:

CHEMIT TOUR AND TRAVELS PRIVATE LIMITED

Address:
3-1-317/C, Nimboli Adda, Kachiguda Road, Hyderabad, Telangana – 500027

Email: chemittourpvtltd@gmail.com

Phone: +91 730076469, +91 7300371824